quality voip for call center

Learn The Useful Tips – A Suitable VoIP Gateway For A Contact Center

What to pay attention while choosing the VoIP gateway for call center operation?

VoIP gateway for Asterisk

VoIP-gateway is one of the devices that often implemented in solutions based on IP Asterisk PBX. Gateways serve to transform the telephone signal received from the provider from one type to another, understandable to the program – IP PBX.

VoIP equipment can differ in its design. There are system boards to be installed into the motherboard of the computer (in the PCI slot) and external gateways. Both convert the telephony into IP packets so that Asterisk can process them at the program level. Continue reading “Learn The Useful Tips – A Suitable VoIP Gateway For A Contact Center”